Frequently Asked Questions

Find answers to common questions about dining at Yoru Umi

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Location & Getting There

Where are you located?

You'll find us right in the heart of Tooting at 70–72 Broadway Market, 29 Tooting High Street, London SW17 0RJ. We're set up inside Broadway Market, so both our seating area and kitchen are within the market space.

How do I get there?

Since we're tucked inside Broadway Market, the easiest way to find us is to look for the market entrance on Tooting High Street. For the most up-to-date directions and transport options, we'd recommend checking our website, Google Maps, or our social media pages.

Reservations & Booking

Do you take reservations?

Absolutely! We'd love to have you join us. You can make a reservation through our website or reach out to us on social media, and we'll get you sorted.

Can I walk in without a reservation?

Of course! We always welcome walk-ins. We can't guarantee a table straight away, especially during busy times, but we'll do our best to fit you in.

Can you accommodate large groups?

We'd be happy to host your group! To make sure we can give you the best experience, please get in touch with us beforehand so we can arrange the right seating for everyone.

Ordering & Payment

How is takeaway ramen packaged?

For takeaway orders, we separate the ramen broth and noodles to keep everything fresh. This way, the noodles stay perfectly textured until you're ready to enjoy them.

Do you deliver?

Yes! You can order our food for delivery through Deliveroo. Just search for us on their app or website, and we'll get your order ready to go.

Does your ramen set deal come with the same portion ramen, side, and drink as shown on the menu?

Yes, absolutely! Our ramen set deal includes the same portion of ramen, side, and drink as you'll see on our menu. You'll get the full experience with every set.

What payment methods do you accept?

We accept both cash and card payments, so you can pay whichever way works best for you.

Is there a service charge?

Yes, we add a 10% service charge, but only for eat-in orders. This helps us maintain the quality of service we want to provide. Takeaway and delivery orders don't include this charge.

Dietary Requirements & Allergies

I have allergies. What should I do?

Your safety is really important to us. Please let our staff know about any allergies before you order, and we'll make sure to take care of it. You'll also find allergy information clearly marked in bold on our menu.

Do you have vegetarian and vegan options?

Absolutely! We've made sure to include both vegetarian and vegan options on our menu, so there's something delicious for everyone.

Is your food halal?

No, our food is not halal. We want to be upfront about this so you can make the best choice for your dietary needs.

Do you have gluten-free options?

Unfortunately, we are not a gluten-free restaurant. Many of our dishes contain gluten, including our ramen noodles and various sauces. If you have a gluten allergy or coeliac disease, please speak with our staff before ordering so we can discuss your options and ensure your safety.

How is your ramen broth prepared?

We cook our broth for 21 hours to create a rich, flavourful base. It's a 100% pork bone broth that we prepare with care to bring out the best depth of flavour.

Can I adjust the spice level?

We're happy to adjust the spice level for you! Just let us know your preference when you're ordering, and we'll do our best to make it just right for your taste.

Can I make modifications to dishes?

We're always happy to accommodate reasonable modifications to dishes. Just mention what you'd like when you're placing your order, and we'll see what we can do.

Your Visit

Are children welcome?

Of course! Families are always welcome. We do have high chairs available, though they're limited, so if you need one, it's worth mentioning when you book or arrive.

Are pets allowed?

Yes, well-behaved pets are welcome! Since we're inside Broadway Market, we just ask that your furry friends are kept on a lead and are comfortable in a busy environment.

Do you have Wi-Fi?

Unfortunately, we don't have Wi-Fi available for customers.

Can I bring my own alcohol (BYOB)?

We're not able to allow BYOB (bring your own alcohol) as it's part of Broadway Market's policy. We understand this might be disappointing, but it's something we need to follow.

Is the restaurant accessible?

Yes, we are accessible. Our restaurant is designed to welcome all guests, including those using wheelchairs or mobility aids. If you have any specific accessibility requirements or questions, please don't hesitate to contact us beforehand, and we'll be happy to assist you and ensure your visit is comfortable.

What are your opening hours?

Our opening hours are Monday - closed, and Tuesday to Sunday 11am to 10pm. These can change from time to time, especially around holidays or special events, so we'd recommend checking our website, Google Maps, or our social media pages for the most up-to-date information before you visit.

How can I contact you?

We'd love to hear from you! The easiest way to get in touch is through our Contact Us page, where you can send us a message and we'll get back to you as soon as we can.

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